Post by GrahamG on May 12, 2005 9:18:29 GMT 1
I see that one or two people are saying that they have received their password, but are still unable to log in because they are told the password is wrong.
I think what is actually happening is that they are not typing in the username correctly. It must be typed in exactly as when you signed up.
For example: my user name is GrahamG (well, durrr). If I try to log in as grahamg (without the capitals) or even Grahamg, and the correct password, I am told my password is wrong. This is because the program that handles the logins gives the same message whether it is the user name or password that is wrong.
Hope this helps solve a few problems.
I think what is actually happening is that they are not typing in the username correctly. It must be typed in exactly as when you signed up.
For example: my user name is GrahamG (well, durrr). If I try to log in as grahamg (without the capitals) or even Grahamg, and the correct password, I am told my password is wrong. This is because the program that handles the logins gives the same message whether it is the user name or password that is wrong.
Hope this helps solve a few problems.